privacy policy

Meridian respects your privacy and your personal data

Dear user

By using, or submitting any information to us, to our website or any specific applications or tools, you consent to the collection and processing of personal data as described below.

Meridian respects your preferences concerning the collection and use of your personal data.This policy describes how we collect personal data and how we use such personal data.

This Policy applies to the personal data that we collect from users of our website and trough direct contact with customers.

The Meridian website: You can visit most areas of our website without providing any information about you. However, our website may include certain applications that require certain personal data from you.

Such personal data is needed to fulfill our legitimate interests of knowing you as a customer or as user of our website or to offer you, as a potential customer, products or services that fulfill your needs. Such personal data may also be needed for the purpose of entering into, or providing services under, a contract with you. The provision of your personal data is voluntary and is therefore based on your consent. However, if you do not provide such personal data, you may not be able to receive the requested information from us.

Meridian also collects and processes personal data it did not collect from you. This is the case where Meridian receives personal data from your medical device as part of the electronic communication itself and from the communication between your computer, the network, our products and our computers and servers.

Our website may contain applications that allow you to ask for services, in which case you need to provide us with third party personal data, for example to arrange for shipment. In such case, you represent and warrant to Meridian that you have obtained all necessary third party consents for the processing of such personal data.

Personal data: For the purposes detailed herein, Meridian collects and processing the following categories of personal data:

User and third party identifiable information: We collect personal data from users of the website, through registration screens, online forms, from online sales inquiries, or in e-mails that users send us. We may also collect personal data relating to individuals involved in a sale, inquiry, shipment or service requested by the customer and user of the website. Personal data may include name, title, company, address, phone number, e-mail address, and the like.

Financial information: For the purposes detailed hereinafter, Meridian may be required to collect and process financial information such as payment information.

The use of personal data: Meridian may use your personal data in several ways, as follows:

To manage its contractual or pre-contractual relationship with you;

To implement transactions or communications you requested, and, more generally, to provide you with the services and information you requested from us, including to respond to inquiries about data collected on medical devices and the tracking of packages or ensuring adequate pick-up and delivery of shipments;

For pursuing its legitimate interest of improving its business practices, Meridian will collect and process your personal data for the following purposes:

For system administration purposes;

To let you know about material changes made to this policy;

To protect Meridian’s rights and interests through legal actions;

To perform business analytics activities; and

To provide you with tailored notices of our products, services, service developments as well as personalized contents that may address your needs (e-mail marketing), as more specifically described below.

Lastly, Meridian may be required to collect and process personal data to comply with legally mandated reporting, disclosure, as well as any legal and regulatory requirements.

Profiling and e-mail marketing activities: Subject to your prior express consent (except in cases where we rely on other legal basis to conduct profiling), Meridian may implement profiling activities, which enables us to better understand your potential needs and expectations so as to provide you with tailored information and/or services, the most likely to be of interest to you. Please note yet that such profiling activities will not make you subject to any legal consequences as it is just a useful way for us to better get to know you and to adapt our services proposals accordingly. To withdraw your consent to profiling please contact info@meridian.ch.

We may conduct e-mail marketing activities. If in the use of our website you have provided us with email or other personal data, we will ask your consent to send you e-marking material, except in the event that you are an existing customer and such permission is not required according to law. We will include an “unsubscribe” link in each electronic communication so that you can advise us whether you wish to continue receiving such communications going forward and will take due note of your choice accordingly.

Duration of data retention: Meridian will retain your personal data for no longer than is necessary for the purposes specified under this policy, except as otherwise agreed with you on a contract or as provided by applicable la wand regulatory demands.

Data protection: Meridian implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk and has in place generally accepted information security techniques to prevent unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data we collect. These measures include policies, procedures, firewalls, access control procedures and cryptography, and technical elements relating to personal data access controls.

Data sharing: In order to pursue the purposes referred to under this policy, Meridian may need to share certain personal data with service providers and other third parties. We share personal data to the parties referred above only to the extent needed to conduct the activities referred to in this policy.

Dear User

Meridian takes appropriate steps to ensure that its personnel, its affiliates and third-party providers are bound by duties of confidentiality and that the company implements measures such as EU standard contractual clauses to ensure that any transferred personal data, remains protected and secure.

Your rights: You are entitled to: (i) request access to your personal data processed by Meridian; (ii) request the rectification of your personal data; (iii) request the erasure of your personal data (as long as in compliance with regulatory and legal restraints); (iv) request the restriction of processing or object thereto; (v) receive your personal data in a structured and standard format as part of your right to portability; and (vi) lodge a complaint.

Should you be willing to exercise the rights referred to under this section, you may write to the email address specified under the contact section.

Other websites: The inclusion of any external link on our website does not imply our endorsement of the website, the company (including such company’s products) that such external link leads to, and we do not accept any liability connection thereto.

Changes to this privacy policy: This policy reflects our current data protection policies and practices. We reserve the right to update it from time, in which case the new version will posted on our website.

Contact Meridian:
If you have questions or comments about this policy, please contact us.